Once AMHSA has confirmed a trainer for an on-site course, if the requesting municipality cancels the session -
- with 10 or more working days notice, AMHSA charges 1/2 the training fee
- with less than 10 working days notice, AMHSA charges the full training fee
This cancellation fee is charged because AMHSA cannot book contract trainers, then cancel the contract without paying them. Once booked, our instructors have committed that day and therefore do not accept other jobs and lose that revenue.
Please note - there is no "postponing" a course due to weather or any other factor. Once an instructor has been booked, the municipality will be charged if the course does not proceed on that date. Consideration may be given for Operator Safety courses only, where a municipality may be able to cancel or postpone due to adverse weather conditions.