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Learning and Design Specialist

The Alberta Municipal Health and Safety Association (AMHSA), established in 1990 is an educational non‑profit organization that promotes the knowledge of health, safety, and environment in the workplace.

Our Vision: To be the recognized leader of municipal health, safety, and environment (HSE) excellence and an innovative provider of prevention, education, and business solutions.

Our Mission: To guide municipal employers and workers in implementing effective HSE management systems, data-driven prevention campaigns, and to support the effective transfer of knowledge through classroom, virtual instructor led, and self-paced learning.

Our Mandate: To provide meaningful health, safety, and environmental training and education programs to our members in a cost-effective manner.

Our Values: Integrity, Trust, Accountability, Openness, Results Driven

THE OPPORTUNITY

We are seeking a dedicated and skilled Learning and Design Specialist to join our team. This role focuses on designing, developing, and supporting our Learning Management System (LMS) while creating compelling and engaging learning experiences. The ideal candidate will demonstrate expertise across all stages of learning design—from needs analysis to evaluation—possess strong analytical skills to optimize learning strategies and have a solid understanding of eLearning technologies, instructional design methodologies, and adult learning principles.

ROLE AND RESPONSIBILITIES

1. Instructional Design & Development:

  • Apply instructional design principles (e.g., ADDIE, SAM) to create interactive eLearning courses, workshops, presentations, and learning materials.
  • Collaborate with subject matter experts to transform traditional content into engaging eLearning formats.
  • Leverage eLearning software (e.g., Articulate 360, Adobe Captivate) and multimedia tools to develop practical online courses.
  • Conduct learning needs assessments, identify knowledge gaps, and provide actionable recommendations.
  • Create detailed design documents, storyboards, performance-based tasks, and course content that outline instructional strategies, objectives, and learner activities.
  • Use analytical skills to evaluate course design effectiveness and implement metrics to assess training impact and drive iterative improvements.

2. LMS Support & Utilization

  • Leverage LMS functionalities to create, organize, and publish courses and learning materials aligned with instructional design principles.
  • Support user management tasks such as tracking learner progress and resolving basic LMS-related queries.
  • Collaborate with LMS administrators to ensure the system supports designing and delivering high-quality learning experiences.
  • Generate and interpret LMS reports to analyze learner engagement, assess training effectiveness, and provide actionable insights for course improvement.
  • Work with enterprise tools to ensure the smooth integration of content and learning data into the LMS for effective tracking and reporting.

3. Stakeholder Collaboration:

  • Work closely with cross-functional teams and external partners to ensure learning initiatives meet organizational needs and align with strategic objectives.
  • Collaborate with instructors, marketing team, and client success team to ensure course development, course updates, and standards implementation are effectively communicated and shared among all relevant stakeholders.
  • Support change management and stakeholder engagement by offering consultative advice and best practices for implementing learning and development initiatives.
  • Organize and lead meetings with internal and external stakeholders to gather insights, align on objectives, and address training requirements.
  • Conduct stakeholder sessions to train teams, share new information, and ensure consistent communication on course developments, changes, or learning standards.

4. Evaluation & Continuous Improvement:

  • Assess the impact and effectiveness of in-house and third-party training solutions, identifying areas for improvement and making iterative updates.
  • Design and apply metrics to measure learner outcomes, engagement, and the impact of training on organizational objectives.
  • Partner with a team of learning specialists and instructional designers to design, update, or modify courses, ensuring quality and alignment with learning goals.
  • Regularly review course evaluations, learner feedback, and performance data to identify trends and areas for improvement.
  • Offer advisory services to stakeholders in learning and development initiatives, ensuring alignment with competency frameworks, industry standards (like IACET), and organizational development plans.
  • Stay informed about emerging trends and technologies in instructional design, learning management, and organizational development.

QUALIFICATIONS

Education:

  • Post-secondary diploma, certificate, or degree specializing in Human Resources, Education, Learning Design, or a related field.

Experience:

  • 5+ years of experience in instructional design, eLearning development, and LMS management.
  • Proven ability to develop eLearning content using tools such as Articulate 360, Adobe Captivate, Camtasia, or similar platforms.
  • Hands-on experience designing performance-based tasks, assessments, and storyboards while collaborating with subject matter experts.
  • Experience working with industry-recognized instructional frameworks (like IACET).
  • Demonstrated ability to review course evaluations, analyze performance data, and recommend actionable changes.
  • Previous experience providing advisory and consultative support to stakeholders on learning and development initiatives.

SKILLS

Technical Skills:

  • Strong understanding of adult learning theories and instructional design frameworks (e.g., ADDIE, SAM, Bloom’s Taxonomy).
  • Proficiency in eLearning tools (e.g., Articulate 360, Adobe Captivate) and LMS platforms (e.g., Moodle, Blackboard, Canvas).
  • Expertise in eLearning standards such as SCORM, xAPI, and AICC.
  • Analytical skills to interpret learning data and assess the effectiveness of training programs.
  • Familiarity with WCAG compliance standards to ensure accessible learning materials.
  • Problem-solving skills to address technical and design challenges effectively.
  • Advanced proficiency in Microsoft Office applications, including (Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint).

Behavioral Skills:

  • Ability to thrive in a fast-paced, changing environment and manage competing priorities.
  • Proactive in identifying opportunities for improvement, taking ownership of tasks, and driving projects forward independently.
  • Excels in building solid relationships with colleagues, stakeholders, and clients, fostering a positive team-oriented environment.
  • Exceptional verbal and written communication skills, with the ability to convey complex concepts clearly and concisely.
  • Willingness to adapt to new technologies, processes, and feedback to continually grow and improve performance.
  • Ability to prioritize tasks efficiently and meet deadlines.
  • Takes full responsibility for tasks, ensuring attention to detail and delivering work aligned with organizational goals.

Job Types: Full-time, Permanent

Pay: $71,415.00-$107,122.00 per year

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
  • Work from home


Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • Instructional design: 5 years (preferred)


Work Location: Hybrid remote in Sherwood Park, AB T8H 2W7

Expected start date: 2025-01-08


Team Lead, Finance & Client Success

The Alberta Municipal Health and Safety Association (AMHSA), established in 1990 is an educational non‑profit organization that promotes the knowledge of health, safety, and environment in the workplace.

Our Vision: To be the recognized leader of municipal health, safety, and environment (HSE) excellence and an innovative provider of prevention, education, and business solutions.

Our Mission: To guide municipal employers and workers in implementing effective HSE management systems, data-driven prevention campaigns, and to support the effective transfer of knowledge through classroom, virtual instructor led, and self-paced learning.

Our Mandate: To provide meaningful health, safety, and environmental training and education programs to our members in a cost-effective manner.

Our Values: Integrity, Trust, Accountability, Openness, Results Driven

LOCATION: Calgary, AB or Sherwood Park, AB

THE OPPORTUNITY

AMHSA is seeking a highly motivated and dynamic individual to join our team. As the Team Lead, Finance and Client Success, you will be responsible for leading AMHSA’s customer service team and providing oversight of daily financial transactions.

The ideal candidate leads by example, embodying AMHSA’s organizational values and culture. They possess clear and effective communication skills, enabling them to interact seamlessly with colleagues, external stakeholders, and senior leadership. They are adept at managing multiple projects while adhering to tight deadlines and can prepare and communicate complex financial data to senior leadership. They excel in managing conflict, resolving disputes, and communicating with sensitivity and empathy.

You will report cross-functionally to the Director of Corporate Services (Finance function) and the Director of Learning & Assurance (Client Success function).

ROLE AND RESPONSIBILITIES

In this position you will set the day-to-day objectives for the team and ensures that AMHSA’s policies, practices and procedures are understood and followed. This hybrid position can be based at either our Calgary or Sherwood Park, AB location.

Client Success: You will manage the customer service team, ensuring they adhere to company guidelines and Service Level Agreements (SLA) related to quality of service.

Finance: You will oversee daily financial transactions such as accounts payable/receivable, general ledger, bank reconciliations, tax audits, pension and benefits administration, and payroll. Additionally, you will prepare budget reports, manage month-end and year-end closing, and compile detailed financial reports and forecasts for AMHSA leadership.

YOUR QUALIFICATIONS & EXPERIENCE

  • A bachelor’s degree in business or equivalent education and experience.

  • Minimum of five years of experience in customer service, accounting, bookkeeping, payroll services, financial planning, and budgeting.

  • Experience providing supervision and mentorship to junior team members in managing financial transactions such as accounts payable and accounts receivable.

  • Solid understanding of customer service policies and procedures, collecting data, and preparing reports on customer service metrics, challenges, and support services.

  • Comprehensive understanding of payroll programs, bookkeeping and accounting principles.

  • Excellent written and verbal communication skills.

  • Proficient in MS Office Software Suite and related accounting software.

HOW TO APPLY

Candidates are encouraged to send a resume and brief cover letter to [email protected]. Please state the job title in your subject line. We thank all applicants, however only those individuals selected for an interview will be contacted. No phone inquiries or agencies please.

Job Types: Full-time, Permanent

Pay: $85,000.00-$127,500.00 per year

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care
  • Wellness program
  • Work from home